You can either email us at bamboo-baby@hotmail.co.uk and we will endeavour to reply to your emails within 24 hours, otherwise please call us on + 44 (0)7881827741 between 9.00am and 5.00pm Tuesday, Wednesday or Friday. We pride ourselves on our service to our customers, to ensure they have the best shopping experience with us as possible.
Promotional Codes
Occasionally when you receive a special offer for purchases from us, you will also receive a promotional code to use. This code lets us know that the special offer should be applied to your order. Please see the legal details for the promotional code you are using for any specific limitations.
Using the code is easy:
- Just shop and check out as you normally would;
- When you get to checkout, enter your promotional code in the space provided;
- Once you have entered the promotional code and clicked "Apply" you will see a message confirming that the promotional code has been applied to your order.
Privacy, Security and Web Info
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online, please feel free to place your order with us by telephone.
